Built for Hong Kong,
not just another ride app.
Hail is a home-grown ride-hailing app designed around Hong Kong’s streets, tunnels, and traffic. Transparent fares, local drivers, and a better deal for riders and drivers alike.
From tap to drop-off in minutes
Request a ride in a few taps, match with nearby licensed drivers, and see your fare upfront — including tunnels and tolls.
Request your ride
Enter your pickup and destination. We’ll show you the routes and expected fare before you confirm.
Matched with local drivers
We connect you with licensed, insured drivers nearby who know Hong Kong’s streets and shortcuts.
Ride with peace of mind
Track your trip live, share your route, and arrive with full visibility on your fare and route.
A ride experience tuned to Hong Kong
Every part of Hail is designed around how people actually move in the city — from cross-harbour tunnels to late-night rides home.
Upfront, transparent fares
See your full fare before you confirm — including estimated tunnels, tolls, and surcharges. No guesswork when you arrive.
Local-first experience
We’re built for Hong Kong. District-aware pickup points, airport flows, and routing tuned for local traffic patterns.
Multiple payment options
Pay with card, Apple Pay, or local e-wallets (coming soon). Add receipts and trip history for easy expensing.
24/7 in-app support
Need help with a trip? Reach our support team directly from your app — no generic support maze.
A fairer platform for drivers
Hail is built to be sustainable for drivers — transparent fees, clear earnings, and a local team you can talk to.
Fair commission model
Keep more of every trip with a competitive commission structure and no hidden deductions.
Fast, predictable payouts
Weekly payouts to your bank or wallet, with clear breakdowns of trips, bonuses, and fees.
Built with your feedback
We’re a Hong Kong startup. We actively collect driver feedback and ship improvements quickly.
Safety first, from day one
We’re building Hail with safety and Hong Kong’s regulatory framework at the core — not as an afterthought.
Licensed & insured
Drivers and vehicles must meet strict eligibility criteria, including insurance and documentation checks.
Trip history & reporting
Every trip is logged with clear start/end points, fares, and receipts. Report any issues directly in-app.
Data protection
We design Hail with Hong Kong data privacy principles in mind, including access controls and encryption.
Support when it matters
In-app tools to share your trip, flag issues, and contact support when something doesn’t feel right.
Questions about Hail
A few quick answers while we’re building. We’ll expand this as we get closer to launch.
When is Hail launching?
We’re targeting a Hong Kong launch in Q4 2025. Join the early access list to be notified when the app goes live.
Which areas will you cover first?
We’ll start with high-demand areas across Hong Kong Island and Kowloon, then expand based on rider and driver demand.
How can I become a driver?
Share a few details and we’ll follow up with requirements and next steps as we approach launch.
What makes Hail different from other ride apps?
We’re built in and for Hong Kong — from pricing and tunnels to support and driver relationships. Our goal is a healthier, fairer ecosystem for everyone.
Transforming ride-sharing in Hong Kong 